Customer Service Representative - State Farm Agent Team Member
Austin - TX
Customer Service Representative - State Farm Agent Team Member
Full Time • Austin - TX
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2014 after building my career with State Farm, giving me a strong understanding of the business and the importance of creating a team that customers can rely on. I’m originally from Louisiana and a proud LSU alum. Outside of work, I’m married with two kids, and our family also includes a Golden Retriever.
Staying connected to the local community is important to me, and our agency enjoys finding opportunities to support and engage with the people and organizations around us.
Our agency offers health benefits, paid time off, licensing reimbursement, and ongoing professional development. We also believe in rewarding strong performance, with monthly, quarterly, and annual bonus opportunities. When team goals are met, there are also opportunities to leave early on Fridays—a great added perk for a team that works hard throughout the week.
Our office is energetic, positive, and team-oriented. We work together in person and value people who are honest, genuine, and bring integrity to everything they do. I’m looking for someone with grit, a positive mindset, and the ability to adapt when things change. If you’re a team player who enjoys a high-energy environment and wants your hard work to be recognized and rewarded, we’d love to meet you.
I opened my agency in 2014 after building my career with State Farm, giving me a strong understanding of the business and the importance of creating a team that customers can rely on. I’m originally from Louisiana and a proud LSU alum. Outside of work, I’m married with two kids, and our family also includes a Golden Retriever.
Staying connected to the local community is important to me, and our agency enjoys finding opportunities to support and engage with the people and organizations around us.
Our agency offers health benefits, paid time off, licensing reimbursement, and ongoing professional development. We also believe in rewarding strong performance, with monthly, quarterly, and annual bonus opportunities. When team goals are met, there are also opportunities to leave early on Fridays—a great added perk for a team that works hard throughout the week.
Our office is energetic, positive, and team-oriented. We work together in person and value people who are honest, genuine, and bring integrity to everything they do. I’m looking for someone with grit, a positive mindset, and the ability to adapt when things change. If you’re a team player who enjoys a high-energy environment and wants your hard work to be recognized and rewarded, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Stuart Nalewaik - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Austin, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none